Jilikk Privacy Policy

1 Who We Are

This Privacy Policy is issued by Jilikk ("Jilikk," "we," "us," or "our"), the operator of the online casino and gaming platform accessible at jilikk.pro (the "Platform"). Jilikk is the data controller responsible for the personal data of registered players and visitors to the Platform.

This Privacy Policy applies to all personal data collected, processed, and stored by Jilikk in connection with your use of the Platform, including data collected during account registration, gameplay, financial transactions, customer support interactions, and your general browsing of the Platform.

Jilikk operates in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.

2 Data We Collect

Jilikk collects the following categories of personal data in connection with your use of the Platform:

Jilikk does not collect special categories of sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, or health data) unless specifically required by applicable law or regulatory directive.

3 How We Collect Data

Jilikk collects personal data through the following means:

• Direct collection: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access or use the Platform, including through cookies, log files, and similar tracking technologies.
• Third-party sources: Identity verification data from KYC service providers; fraud screening data from anti-fraud partners; payment data from payment processors such as GCash, PayMaya, BPI, BDO, and Metrobank.
• Publicly available sources: In limited circumstances, Jilikk may supplement your data with information from publicly available sources for the purpose of identity verification or fraud prevention.

4 How We Use Your Data

Jilikk uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your Jilikk account, including verifying your identity and age (21+ requirement) in accordance with Philippine gaming regulations.
• Transaction processing: To process deposits and withdrawals in Philippine Peso (₱ PHP) via your chosen payment method, and to maintain accurate financial records.
• Legal and regulatory compliance: To comply with applicable Philippine laws, PAGCOR regulatory requirements, anti-money laundering (AML) obligations, and any lawful requests from competent authorities.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats to the Platform and its users.
• Responsible gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits, loss limits, and self-exclusion programs.
• Customer support: To respond to your inquiries, resolve disputes, and improve the quality of our support services.
• Platform improvement: To analyze usage patterns, identify technical issues, and develop new features that improve the Jilikk experience for Filipino players.
• Marketing communications: To send you promotional offers and updates about Jilikk, where you have provided your consent to receive such communications. You may withdraw this consent at any time.

Jilikk will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.

5 Legal Basis for Processing

Jilikk processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you — i.e., to operate your Jilikk account, process your transactions, and provide the gaming services you have requested.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, AML obligations, and tax reporting requirements.
• Legitimate interests: Processing necessary for Jilikk's legitimate business interests, including fraud prevention, Platform security, and service improvement, where these interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6 Sharing Your Data

Jilikk does not sell, rent, or trade your personal data to third parties. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your financial transactions.
• KYC and identity verification providers: Third-party service providers engaged to verify your identity and age in compliance with regulatory requirements.
• Anti-fraud and security providers: Service providers that assist Jilikk in detecting and preventing fraudulent activity and security threats.
• IT and infrastructure providers: Cloud hosting, data storage, and technical infrastructure providers that support the operation of the Platform.
• Regulatory and law enforcement authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other competent Philippine authorities, where disclosure is required by law or regulatory directive.
• Professional advisors: Legal counsel, auditors, and other professional advisors engaged by Jilikk in connection with the operation of the Platform.

All third parties with whom Jilikk shares personal data are required to process that data in accordance with applicable data protection laws and Jilikk's data processing agreements. Jilikk remains responsible for ensuring that your data is handled appropriately by its service providers.

7 Cookies & Tracking Technologies

Jilikk uses cookies and similar tracking technologies on the Platform. Cookies are small text files placed on your device that help the Platform function correctly and allow us to analyze how the Platform is used.

Jilikk uses the following types of cookies:

• Strictly necessary cookies: Essential for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Used to remember your preferences, such as your preferred language and display settings, to provide a more personalized experience.
• Analytics cookies: Used to collect anonymized data about how players use the Platform, including which pages are visited most frequently and how long sessions last. This data helps us improve the Platform.
• Marketing cookies: Used to deliver relevant promotional content to you based on your interests and activity on the Platform. These are only set with your consent.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform. For more information on managing cookies, refer to your browser's help documentation.

8 Data Retention

Jilikk retains your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a period of five (5) years following account closure, in accordance with PAGCOR record-keeping requirements and applicable AML regulations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML and tax regulations.
• KYC and identity verification documents: Retained for the duration of your account and for five (5) years following account closure.
• Customer support communications: Retained for two (2) years from the date of the last interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Technical and usage data: Retained for up to twelve (12) months, after which it is anonymized or deleted.
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent.

When personal data is no longer required, Jilikk will securely delete or anonymize it in accordance with our internal data retention and disposal procedures. Anonymized data that can no longer be linked to an individual may be retained indefinitely for analytical purposes.

9 Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by Jilikk:

• Right to be informed: The right to be informed of how your personal data is being collected and processed — which is the primary purpose of this Privacy Policy.
• Right of access: The right to request a copy of the personal data Jilikk holds about you, along with information about how it is being used.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data held by Jilikk.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to Jilikk's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on Jilikk's legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that Jilikk has processed your personal data in violation of applicable data protection law.

To exercise any of these rights, please contact Jilikk's Data Protection Officer using the contact details provided in Section 14 of this Policy. Jilikk will respond to all valid requests within thirty (30) days of receipt, in accordance with the requirements of the Philippine Data Privacy Act.

10 Data Security

Jilikk implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS encryption: All data transmitted between your device and the Jilikk Platform is encrypted in transit using SSL/TLS protocols.
• Encryption at rest: Sensitive personal data stored on Jilikk's servers, including financial information and identity documents, is encrypted at rest.
• Access controls: Access to personal data is restricted to authorized Jilikk personnel and service providers on a strict need-to-know basis. All access is logged and audited.
• Two-factor authentication: Jilikk supports and encourages the use of two-factor authentication (2FA) for player accounts to provide an additional layer of security.
• Regular security assessments: Jilikk conducts regular security assessments, penetration testing, and vulnerability scans to identify and address potential security weaknesses.
• Incident response: Jilikk maintains a documented data breach response procedure. In the event of a data breach that poses a risk to your rights and freedoms, Jilikk will notify the National Privacy Commission and affected individuals in accordance with applicable law.

While Jilikk takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the security of your account credentials and for notifying Jilikk immediately if you suspect unauthorized access to your account.

11 Children's Privacy

The Jilikk Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gambling regulations. Jilikk does not knowingly collect personal data from individuals under the age of 21.

If Jilikk becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any funds deposited by an underage user will be handled in accordance with applicable regulatory requirements.

12 International Data Transfers

Jilikk primarily processes and stores personal data within the Philippines. In some cases, personal data may be transferred to and processed by service providers located outside the Philippines — for example, cloud infrastructure providers or KYC verification partners operating in other jurisdictions.

Where such transfers occur, Jilikk ensures that appropriate safeguards are in place to protect your personal data, including:

• Transferring data only to countries or organizations that provide an adequate level of data protection as recognized by the National Privacy Commission of the Philippines.
• Implementing contractual data processing agreements with all international service providers that impose data protection obligations equivalent to those required under Philippine law.
• Conducting due diligence on all international service providers to verify their data security practices before engaging their services.

By using the Jilikk Platform, you acknowledge and consent to the transfer of your personal data to service providers outside the Philippines where necessary for the operation of the Platform, subject to the safeguards described above.

13 Changes to This Policy

Jilikk reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, Jilikk will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we process your personal data, Jilikk will provide additional notice — such as an in-platform notification or an email to your registered address — prior to the changes taking effect.

Your continued use of the Jilikk Platform following the posting of any changes to this Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the revised Policy, you should cease using the Platform and may request account closure in accordance with our Terms & Conditions.

We recommend reviewing this Privacy Policy periodically to stay informed of how Jilikk protects your personal data. The most current version of this Policy is always available at jilikk.pro/privacy-policy.

14 Contact & Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or Jilikk's data processing practices, please contact our Data Protection Officer. You may reach us via live chat on the Platform, available 24 hours a day, 7 days a week, or by email.

Our support and data privacy contact email address is:

Please note that this email address is provided as plain text for reference only and is not a clickable link. When contacting us regarding a data privacy matter, please include your registered account username and a clear description of your request or concern so that we can respond efficiently.

If you are not satisfied with Jilikk's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the supervisory authority responsible for enforcing the Philippine Data Privacy Act of 2012. Contact details for the NPC are available through official Philippine government channels.

For responsible gaming concerns, self-exclusion requests, or support with managing your gaming activity, please visit our dedicated Responsible Gaming page. For a full understanding of your rights and obligations as a Jilikk player, please also review our Terms & Conditions.